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OUR EXPERTISE

Calling Diamécal is the assurance of setting up an excellent customer service with the right partner

Interventions correlated to your operating modes:

– Taking into account and respecting your requirements, your specificities

– Scrupulous respect of your procedures

An irreproachable quality of service:

– Our technicians at the end of the manufacturer trainings are followed and accompanied in their daily work

– From a technical and administrative point of view, rigor is our guiding thread

A business software that will allow you via a secure extranet connection:

– The follow-up and the consultation of the reports of interventions and their attachments including spare parts stocks

– Visualization of customized dashboards

– Access to all certificates of metrology, diplomas, authorizations of Diamécal technicians involved

A continuous upgrade in terms of standards and innovation

– Certified ISO 9001 V 2015

– Associate Member of SIDIV (Syndicate of the In Vitro Diagnostics Industry)

Diamécal offers a global outsourcing solution or an « à la carte » for your in vitro diagnostic equipment customer service your customer service.
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